At Robila, we want you to be completely satisfied with your blouse purchase. We understand that sometimes returns or exchanges may be necessary. This Return Policy outlines our guidelines and procedures for returns and exchanges. By making a purchase from our blouse business, you acknowledge and agree to the terms and conditions stated below.

• Eligibility for Returns:

  • Defective or Damaged Products: If you receive a defective or damaged blouse, please contact us within [7 number of days] of receiving the item to initiate a return or exchange. We will require supporting evidence, such as photographs, to assess the issue.
  • Incorrect Size or Style: If you received the wrong size or style of blouse, please notify us within [ 7 number of days] of receiving the item. We will do our best to accommodate exchanges for the correct size or style, subject to availability.
  • Change of Mind: We do not accept returns or exchanges for products due to a change of mind or personal preference. We encourage you to carefully review product descriptions, measurements, and size charts before making a purchase.

• Return Process:

  • Return Authorization: To initiate a return or exchange, please contact our customer service team within [7 number of days] of receiving your blouse. We will provide you with a Return Merchandise Authorization (RMA) number and further instructions.
  • Condition of Returned Items: Blouses being returned or exchanged must be unused, unwashed, and in their original condition with all tags and labels attached. We reserve the right to refuse returns that do not meet these criteria.
  • Return Shipping: You will be responsible for the cost of return shipping unless the return is due to a defective or damaged product or an error on our part (e.g., incorrect size or style). We recommend using a trackable shipping method to ensure the safe return of the item.

• Refunds and Exchanges:

  • Refunds: Once we receive the returned blouse and verify its eligibility, we will process a refund to the original payment method within [ 10 number of days]. Please note that the refund amount will exclude any shipping charges incurred.
  • Exchanges: If you are eligible for an exchange, we will ship the replacement item(s) to you as soon as possible, subject to availability. If the desired item is not available, we will offer alternatives or issue a refund.

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Please note that this Return Policy is a general template and may require customization to accurately reflect your blouse business and comply with applicable laws and regulations. It is recommended to consult with a legal professional to ensure compliance with specific requirements in your jurisdiction.